Trend and Analysis
In FY 2018, the Behavioral Health division was realigned due to a state funding reduction in staffing for substance abuse treatment services. This shift involved a move from state grant funding to fee-for-service billing that resulted in a consolidation from three sites to one location at the Cheverly Health Center. The transition to a fee-for-service model required implementation of an entirely new billing infrastructure with revised administrative and clinical protocols. Despite these challenges, general funds provided the opportunity to maintain much needed services and also to identify strategies aimed at improving quality of care for clients, increasing efficiency of operations, and reducing operational costs. The agency plans to further implement these strategies in FY 2019.